When this method is useful
Borescopes can be helpful behind accessible panels, in service voids and through suitable agreed access points. They support a focused inspection where the view is physically possible.
What happens during the investigation
The engineer uses the available view to answer a specific question, such as whether water is present or how a pipe passes through a space. Useful images can support the written explanation of the investigation.
What it cannot establish on its own
The camera only shows what is within its limited view. Obstructions, insulation, bends and distance can conceal the fault, and the absence of visible water does not rule out a leak elsewhere.
How we combine the evidence
Moisture and system tests help identify which void is worth inspecting, and direct observations help interpret other readings.
Good detection is a sequence of decisions. We use the observations to narrow the question, check whether the results agree and explain the practical implications before proposing access. This helps you understand the reason for the work rather than simply seeing a piece of equipment in use.
Preparing for the visit
Identify existing access panels and cupboards. Do not cut exploratory holes without agreeing their purpose and the effect on the surrounding finish.
The method is part of the service
The engineer selects suitable methods within the agreed investigation. Our £1,750 residential package also includes necessary access or excavation, the plumbing repair, parts, materials, appropriate retesting and an Written Trace & Access report. It is not a promise to use every listed technique at every property.
All our work within the agreed scope has a one-year workmanship warranty. Decorative and remedial reinstatement is excluded. Commercial work receives an individual quotation.
Documenting useful findings
Where a result supports the investigation, the report explains its relevance to the source, access or repair. Photographs are included where appropriate. The report can support an insurance submission, but your insurer determines eligibility and reimbursement under your policy.